Broccoli vs. Beans
May 5th, 2008I wrote a couple of weeks ago about why it is important to teach your children—especially your girls—to negotiate. You might be wondering about the best ways to go about this. Many parents’ first question is “I don’t want to negotiate over everything do I?” Absolutely not. There are some issues that just shouldn’t be negotiable. Every parent’s list will differ but here are the topics that are non-negotiable in my household:
Health concerns (eating a healthy diet, exercising, etc)
Safety concerns (using seat belts, holding my hand while crossing the street, etc)
The law
Family values (treating each other with respect, being honest, etc).
Pretty much everything else is up for grabs in our household and is frequently negotiated. But the approach you use is critical to making negotiation as positive tool for resolving conflict rather than one that exacerbates it. You want to use a “cooperative” approach (win/win or problem-solving) rather than a competitive one (win/lose or “fight”). Here are some key strategies for using a cooperative negotiation approach.
Ask Questions. Good negotiators know this is one of the most critical skills for reaching good agreements. So, the next time your child asks for something, ask “why do you want that?” For example, 30 minutes before dinner:
Child: can I have a cookie?
Parent: (instead of reflexively saying “no”) Why do you want a cookie?
Child: I’m hungry.
Parent: how about a banana?
Child: sure
Argument avoided. As negotiation scholar, Scott Brown says, “Start an agreement, not an argument.” And asking questions is the first step to doing just that.
Logrolling. This strategy is essentially “trading” one thing for another. One of my daughter’s most common phrases is “how about a trade?”—which means what can I give you to get what I want? For example, on a Sunday afternoon:
Child: can I watch TV?
Parent: have you finished your homework?
Child: not yet
Parent: you can watch TV for 30 minutes after you finish all of your homework.
You’ve traded and each gotten something you wanted; both sides are happy with the arrangement.
Persuade, don’t coerce. Many times we can “force” our children to do what we want. This can sometimes be expedient (“because I said so”) but it can create resentment and we lose the ability to teach our children a valuable skill. Instead, it is sometimes possible to create agreement by changing the other person’s mind and getting them to see the situation a bit differently. For example, my husband was hosting a business dinner party at our house and he was very eager for it to go well. I went upstairs to see if my daughter would come downstairs and join us for a while (the party started late and she had already eaten dinner). She can be a bit shy sometimes and is often quite bored by adult conservation (not that I can blame her!). She very clearly stated that she was going to stay upstairs and play her computer instead of joining us. I could have coerced her – for example by threatening her with no dessert or TV. Instead, I decided to persuade her. I told her that her father was a bit nervous about the party because the diners were important guests for his work. She was quite surprised that her father would be nervous about any situation and I told her that she could really help him. She could go downstairs and sit in his lap for a while and chat with the guests and that would really put her father at ease. It completely changed her perspective and she immediately ran downstairs. It isn’t always this easy to persuade another person but most of the time we never even try.
Interests versus positions. Positions are the things that we say we want the other person to do, such as “eat your broccoli.” An interest is the reason for taking that position (vegetables are part of a healthy diet). At a fundamental level, positions aren’t important but our interests are. Therefore, we should spend some time not only stating our position but discussing why it is important. It is possible that our positions are incompatible—“no, I hate broccoli”—but our interests are not. If all I truly care about is getting my daughter to eat vegetables I shouldn’t really worry about what kinds she eats as long as they provide good nutrition. I could fight for a very long time to get her to eat broccoli. But I know that she would eat green beans twice a day every day of the week. Here, our interests are compatible since she loves green beans and I love that they are healthy.
So, next time you find yourself in an argument with your child, back up a step and think about each side’s fundamental interests. Are those in conflict as well as your stated positions? Sometimes changing positions to one that meets both sides’ interests is all it takes!